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E-Mail Selling Techniques: That Really Work Paperback
Sh 1,195.00The sales culture of the twenty-first century is one where decisions are often made on the fly, calls are not thought out, and communication is based on onscreen ramblings, hitting Òsend,Ó and seeing what happens next. While e-mail has made it easier for salespeople to communicate than ever before, itÕs crucial to your success that your message is clear, concise, and to the point.
Renowned sales guru Stephan Schiffman understands the unique benefits and challenges of using e-mail as a sales tool. E-mail Selling Techniques delivers dependable strategies to help you understand when and how to use e-mail to communicate with a client or prospect.
E-mail Selling Techniques offers essential guidelines for:
- The proper length and format of sales e-mails
- Advice on tone and content
- Tips for writing attention-grabbing subject lines
- Identifying when a phone call might be more appropriate If you rely on computers and portable e-mail devices to do business, Stephan Schiffman will show you how to use technology to your advantage and get the deal done.
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Early Learning 123
Sh 295.00This book is suitable for younger children to learn their foundation levels on numbers from 1 to 10 with the aid of visual support to make learning interesting.
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Eastern Approaches
Sh 400.00The classic true adventure story of a man who, by the pen, sword, and diplomatic pouch, influenced some of the most significant events of our era. Fitzroy Maclean recounts his extraordinary adventures in Soviet Central Asia; in the Western Desert, where he specialized in hair-raising commando raids behind enemy lines; and with Tito’s partisans during the last months of the German occupation of Yugoslavia. An enthralling narrative brilliantly told.
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Eat, Pray, Love. One Woman’s Search for Everything
Sh 850.00It’s 3 a.m. and Elizabeth Gilbert is sobbing on the bathroom floor. She’s in her thirties, she has a husband, a house, they’re trying for a baby – and she doesn’t want any of it. A bitter divorce and a turbulent love affair later, she emerges battered and bewildered and realises it is time to pursue her own journey in search
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Eclipse
Sh 650.00In a novel of international intrigue, an American lawyer, Damon Pierce, attempts to save Bobby Okari, the West African leader of a protest movement, from execution by the country�s corrupt and autocratic leader. Complicating matters further is Okari�s wife, Marissa Brand, with whom Pierce had a relationship years before that he�s never quite forgotten; she, in fact, persuaded him to take the case in the first place, and it is who she plays a crucial role in the eventual outcome…
Culminating in a dramatic show trial and a desperate race against time, Eclipse combines a thrilling narrative with a vivid look at the human cost of the global lust for oil.
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Edge Of Chaos-Dambisa Moyo
Sh 1,095.00A generation after the fall of the Berlin Wall, the world is once again on the edge of chaos. Demonstrations have broken out from Belgium to Brazil led by angry citizens demanding a greater say in their political and economic future, better education, heathcare and living standards. The bottom line of this outrage is the same; people are demanding their governments do more to improve their lives faster, something which policymakers are unable to deliver under conditions of anaemic growth. Rising income inequality and a stagnant economy are threats to both the developed and the developing world, and leaders can no longer afford to ignore this gathering storm.
In Edge of Chaos, Dambisa Moyo sets out the new political and economic challenges facing the world, and the specific, radical solutions needed to resolve these issues and reignite global growth. Dambisa enumerates the four headwinds of demographics, inequality, commodity scarcity and technological innovation that are driving social and economic unrest, and argues for a fundamental retooling of democratic capitalism to address current problems and deliver better outcomes in the future. In the twenty-first century, a crisis in one country can quickly become our own, and fragile economies produce a fragile international community. Edge of Chaos is a warning for advanced and emerging nations alike: we must reverse the dramatic erosion in growth, or face the consequences of a fragmented and unstable global future.
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Education as Mutual Translation-A Yoruba and Vedantic interface for pedagogy in the Creative Arts
Sh 7,640.00In Education as Mutual Translation, the author recounts recent research conducted at a UK Art School, then examines and applies Hindu Vedantist (Ancient Indian) and Yoruba (West African) philosophical concepts of self and mutuality with others to an environment that expects high levels of individuality. Yoruba and Vedantic analyses of mind are shown to have startling resonance with each other, with Paulo Freire’s critical consciousness, and Ronald Barnett’s student being. Placing these sources in theoretical dialogue with each other the author proposes “critical autobiographic reflection” as a tool for locating cultural, political and ontological self; she suggests that a more resilient original voice emerges from awareness of society and community than from individualism, and that genuine pedagogic exchange changes student, tutor, and the work of both.
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Effective Chaplain: A Counseling Guide
Sh 590.00This book’s intention is basically a wake-up call to institutional chaplains especially those within disciplined forces, pastors, general counselors in society and pastoral and counseling students preparing for pastoral ministry. Although the look singles out chaplaincy, its open to other pastoral ministry. The book also presents an argument that much as secular counseling is scientific and good, an integrated approach with the Christian approach to counseling is more in its focus. From this point of view, the primary counselor is the Holy Spirit in Jesus’ embodiment as being one who is a wonderful counselor of counseling aspect in disciplined forces will gladly have served its purpose. The book examines a life of an institutional chaplain and those they handle in areas of counseling. This is drawn from my own experiential background as a chaplain without professional training in counseling spending time with troops, commanders and military families who clearly show emotional struggles and whom I have come to love, spending my entire young hood pastoral emerges serving. It is of essence to explain that although in my definition I seem to be reluctant to include any pastor-chaplain as a counselor, it is no way intended to demean the fabulous pastoral and spiritual role they play in daily quenching the mental and emotional issues troops and their families go through integrated approaches
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Effective Leadership and Management in Nursing
Sh 13,860.00The essential information and key skills nurses need to become effective managers and leaders
More than ever before, today’s rapidly changing, volatile healthcare environment demands highly developed management skills and superb leadership. Effective Leadership and Management in Nursing will help both practicing and student nurses manage successfully today, as well as into the future. This book combines practicality with conceptual understanding, tapping expertise of contributors from many relevant disciplines, especially healthcare management professionals. Updated to reflect the current state of healthcare, the 9th edition offers new or expanded coverage of the Affordable Care Act; evolving models of healthcare; cultural and gender diversity; quality management; emotional leadership; social media; harassing, bullying, and lack of civility in healthcare; emergency preparedness for terrorism, disasters, and mass shootings; and prevention of workplace violence. Two new chapters round out this award-winning text: “Understanding Legal and Ethical Issues” and “Imagining the Future.”
Also available packaged with MyLabTM Nursing or via Pearson eText.
MyLab is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. MyLab Nursing helps students master key concepts, prepare for success on the NCLEX-RN® exam, and develop clinical reasoning skills.
Pearson eText offers a simple-to-use, mobile, personalized reading experience that lets instructors connect with and motivate students – -
Einstein His Life & Universe By: Walter Isaacson
Sh 1,695.00Einstein was a rebel and nonconformist from boyhood days, and these character traits drove both his life and his science. In this narrative, Walter Isaacson explains how his mind worked and the mysteries of the universe that he discovered.
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Elements of Enviromental Engineering
Sh 2,586.00The key features include: the important principles and practices of Sanitary Engineering, as they are understood and generally applicable in our country today, have been fully delineated so that it may be easy for the students preparing for various examinations; the treatment of the subject has been kept exhaustive, sufficiently simple without sacrificing the fundamentals involved; and, effort has been made to keep the information as much up-to-date and compact as possible, and with that view, some references have been made to the relevant Indian Standard Specifications, so that to the engineers in the profession, it may also prove to be of use. The book is broadly split up into four parts. Part I deals exclusively with the subject of “Water Supply”, Part II describes “Sewerage and Sewage Treatment”, Part III “Water Supply and Drainage of Buildings” and Part IV “Environmental Sanitation”, which includes only some of the more important topics of the day viz., Refuse Sanitation, Ventilation and Air-conditioning, Air Pollution, and Malaria, incidental to Engineering. A number of selective questions of the various Indian Universities and other examinations have been given towards the end of each chapter to serve as an exercise to the problems duly solved in the chapter. The last 2-3 decades have seen tremendous research and development in the fields of water treatment and sewage/wastewater treatment. New concepts like unit operations in water treatment and unit operation and processes, in particular biological processes, in sewage/wastewater treatment have been introduced. Besides topics like defluoridation, demineralization and wastewater reclamation have evoked considerable interest and attention. To reflect these changes, this book has been revised to make it updated, with the latest information on these topics. The readers will find the book more appropriate and useful to their needs.
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Elements of Environmental Engineering
Sh 25,861.00The key features include: the important principles and practices of Sanitary Engineering, as they are understood and generally applicable in our country today, have been fully delineated so that it may be easy for the students preparing for various examinations; the treatment of the subject has been kept exhaustive, sufficiently simple without sacrificing the fundamentals involved; and, effort has been made to keep the information as much up-to-date and compact as possible, and with that view, some references have been made to the relevant Indian Standard Specifications, so that to the engineers in the profession, it may also prove to be of use. The book is broadly split up into four parts. Part I deals exclusively with the subject of “Water Supply”, Part II describes “Sewerage and Sewage Treatment”, Part III “Water Supply and Drainage of Buildings” and Part IV “Environmental Sanitation”, which includes only some of the more important topics of the day viz., Refuse Sanitation, Ventilation and Air-conditioning, Air Pollution, and Malaria, incidental to Engineering. A number of selective questions of the various Indian Universities and other examinations have been given towards the end of each chapter to serve as an exercise to the problems duly solved in the chapter. The last 2-3 decades have seen tremendous research and development in the fields of water treatment and sewage/wastewater treatment. New concepts like unit operations in water treatment and unit operation and processes, in particular biological processes, in sewage/wastewater treatment have been introduced. Besides topics like defluoridation, demineralization and wastewater reclamation have evoked considerable interest and attention. To reflect these changes, this book has been revised to make it updated, with the latest information on these topics. The readers will find the book more appropriate and useful to their needs.
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Elements Of Immunology
Sh 4,200.00The book is designed as a text to cover essential aspects of immunology in a style that makes the subject most exciting and interesting. Emphasis has been to create an understanding of the principles and applications of immunology. Explains basic concepts of immunology in a lucid and easy-to-comprehend language. Describes intricate antigen-antibody reactions and kinetics. Discusses sophisticated immunoassays including isotopic, non-isotopic and immunocytochemical techniques. Highlights application of antibodies in medicine and as biochemical reagents. Gives an update of vaccines currently in use and under development. Contains abundant illustrations, glossary of technical terms, bibliography, and a set of questions at the end of each chapter. The book will be of immense value to undergraduate and graduate students of biology, medicine, microbiology, pathology, pharmacy and veterinary science.
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Embrace Change for Success
Sh 1,495.00SUCCESS IN ONE’S CAREER IS DYNAMIC-NOT STATIC Whether it is on the job or in our personal lives, if we want to make progress, we must be willing to make changes-often major changes-in the way we do our jobs or live our lives. In this book, Dale Carnegie looks at the reasons why people often resist change and the steps that can be taken to overcome this resistance, through examples drawn from both personal and professional situations. He explains the overall concept of making change work for you, and provides suggestions on how these changes can help you on the road to success. Change may be mandated by ever-changing technologies. A downslide in economic factors may necessitate changes in systems and methods, to ensure survival. Conversely, change may become necessary after a surge in economy, in order to meet the new rise in demand of your services or goods.
The areas covered in this book are:
•Change as a step toward success
•Adjusting to change
•How and when change should be initiated
•How to deal with change as part of a team
•Reducing stress when dealing with change
•Adjusting to working with people of diverse cultures
•The gender and generational gaps in the workplace
Reading this book can be the first step for you in coping with change, to start you on the track that has helped people in all careers to accept, adjust to, and often initiate changes that enabled their organizations to not only survive, but thrive, resulting in the acceleration of their own progress to success.About the Author
Dale Breckenridge Carnegie (November 24, 1888 – November 1, 1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born in poverty on a farm in Missouri, he was the author of ‘How to Win Friends and Influence People’, first published in 1936, a massive bestseller that remains popular today. He has written several other books as well which are still popular and relevant to all generations and age groups.
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Empire of Dragons
Sh 650.00The town of Edessa, a Roman outpost, is on its last legs, besieged by the Persian troops of Shapur I. Roman Emperor Licinius Valerianus agrees to meet his adversary to draw up a peace treaty, but it is only a trap and the Emperor and his twelve guards are chained and dragged away to work as prisoners in a solitary Persian turquoise mine.
After months of forced labour the Emperor dies, but his guards make a daring escape lead by the heroic and enigmatic chief, Marcus Metellus Aquila. They meet a mysterious, exiled Chinese Prince, Dan Qing, and agree to safeguard his journey home to reconquest his throne from his mortal enemy, a eunuch named Wei.
Thus begins the adventures of the Romans and the Prince as they journey to China. There they will discover that they aren’t the first of their kind to arrive in China: they were preceded centuries before by the survivors of the ‘lost legion’.
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Employment Law Guide for Employers
Sh 1,665.00The Industrial Court does in its endeavour to interpret the various sections of labour statutes. However, majority of these guidelines have not been made accessible to employers in a manner that is easily and properly understood and appreciated. This is because, even though there is an attempt to avail the decisions of the Industrial Court to the general public, the ratios and the guidelines thereof have not been analyzed in a short, concise and easier manner. This book seeks to address this gap by focusing on the realist perspective.
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English Writing Book (Capital & Small Letters)
Sh 595.00Unlock the world of language and writing with our remarkable “English Writing Books” series, a trio of meticulously designed workbooks for young learners aged 3 to 6. This includes “English Writing Book (Small & Capital Letters),” generously sized at 11″x8.75 inches, offering a comprehensive and engaging approach to learning. “English Writing Book (Small & Capital Letters),” offering a holistic journey through the English alphabet. Small and capital letters coexist, nurturing both writing proficiency and creative expression with its secure pin binding. this book feature glossy covers that protect content and inspire excitement. Inside, matte-finished pages provide a smooth canvas for writing and drawing. Our “English Writing Books” series unlocks language mastery, nurtures confident writers, and sows the seeds of a lifelong love for language and expression, whether at home or in educational settings.
